Making a booking through the web page involves the express acceptance on the part of the customer of each and every general condition, which are considered an integral part of the booking in accordance with the specific legislation in force.

When a booking is made, it is done by making a secure credit card payment of a deposit, whose amount is indicated on the corresponding payment page. A booking is not considered firm until this deposit has been paid. The rest of the payment must be made at the beginning of the provision of the service, otherwise the booking is considered to be cancelled according to the conditions detailed in the cancellation section. Customers will receive details of their bookings by e-mail, together with an identification number (reference), all associated information, the conditions and refund policy.

The transaction will be carried out in EUROS, no matter what the origin of the customer.

The services detailed according to the booking conditions stipulated for tourist establishment at the time of making the booking. Including V.A.T.

On making the booking, the customer is fully and exclusively responsible for the accuracy of all the information that has to be given. If it proves to be incorrect, this could lead to the cancellation of the booking.

Customers may cancel the services requested or contracted at any time, with the right to the return of any amount they might have paid as an advance deposit, but they will have to compensate the tourist establishment they have booked under the conditions described below:

- Cancellation over 30 days prior to date of arrival: 100% refund on deposit.
- Cancellation between one month and fifteen days prior to date of arrival: 50% refund on deposit.
- Cancellations less than fifteen days prior to date of arrival: no refund om deposit.
Domestic animals are not allowed.

The management reserves the right to alter the above data without prior notice.


The booking system is the responsibility of the Benetanjo, S.L. with financial identification number B57245425 and headquarters at C/ Llevant, 11 C.P. 076867 S'Illot (Mallorca), Illes Balears, Spain Tel.: +34 971810000, Fax: +34 971810002 e-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


c/ Llevant, 11 · 07687 Sant Llorenç des Cardassar · S'illot · Sa Coma · Tel. 971 81 00 00 · fax 971 81 00 02 

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